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Singpass service counter is a physical service point where you can get help with Singpass issues or applications.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Operating hours vary by location—most counters get more info open during office hours on weekdays and sometimes on Saturdays. Check the specific centre’s timings before visiting.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.